Description
With the affordable 3-Year Device Protection Plus plan for your device, you’re protected against repair costs from day one—regardless of the statutory warranty.
With the device protection, you receive full coverage of repair costs in the event of defects, drop/fall damage, improper handling or water/moisture damage. In the event of a total loss, you will receive a replacement device of the same type and quality.
Please note: A service fee of €25 (incl. VAT) will be charged for processing the respective claim.
You can download the device protection conditions download here as PDF.
Services at a glance:
Assumption of repair costs for defects by:
- Fall/fall damage
- Electronic damage
- Implosions/Explosions
- improper handling
- Water/moisture damage
- Fire/lightning strike
Warranty extension:
After expiry of the statutory warranty (24 months), a further 12 months of device protection through assumption of repair costs in the event of material, design and manufacturing defects.
Total loss:
Replacement device in the event of total loss of the same type and quality (one-off)
Additional cost sharing of up to EUR 300:
- in the event of proven robbery/burglary
- Simple theft is not insured
Running time:
The contract has a fixed term of 3 years from the purchase of the protected new device. It ends automatically at the end of the 3rd warranty year or in the event of theft/burglary or total loss.

